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This Privacy Policy explains how Build REALM (“Company,” “we,” “us,” “our”) collects, uses, and shares information when you visit or use our website and related services (the “Service”). It also describes your privacy rights and how applicable laws may protect you.
By using the Service, you agree to the collection and use of information as described in this Privacy Policy.
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1. Interpretation & Definitions
Interpretation
Words with capitalized initial letters have the meanings defined below, whether used in singular or plural.
Definitions
Account: A unique account created to access parts of the Service.
Company: Build REALM (Utah, United States).
Cookies: Small files placed on your device that store information such as browsing behavior and preferences.
Device: Any device that can access the Service (computer, phone, tablet).
Personal Data: Information that identifies or can reasonably identify an individual.
Service: The website and related services, content, forms, newsletters, and communications.
Service Provider: A vendor that processes data on our behalf (e.g., analytics, email, hosting).
Usage Data: Data collected automatically when you use the Service (e.g., IP address, pages visited).
Website: buildrealm.com.
You / User: The person or entity using the Service.
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2. Information We Collect
A. Personal Data You Provide
We may collect Personal Data you provide when you:
fill out a form (contact, newsletter, scheduling, inquiry)
request information
communicate with us
This may include:
First name and last name
Email address
Phone number
Company name (if provided)
Message content and any attachments you submit
(Our website includes newsletter and contact forms.)
B. Usage Data (Collected Automatically)
When you use the Service, we may collect:
IP address
Browser type/version
Device identifiers
Pages viewed and time spent
Referring/exit pages
Approximate location (derived from IP)
Diagnostics and performance data
If you access the Service via mobile, we may also collect mobile device type, OS, and mobile browser type.
________________________________ 3. SMS / Mobile Communications (If Applicable)
If you opt in to receive text messages from Build REALM:
We may send messages related to your inquiry, scheduling, service updates, or promotions (depending on what you opted into).
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Sharing with vendors that provide support services (such as customer service, texting platforms, or technical support) is permitted.
Text messaging originator opt-in data and consent will not be shared with any third parties.
You can opt out anytime by replying STOP. For help, reply HELP. Message and data rates may apply. Carrier delivery is not guaranteed.
(If you do not use SMS today, keep this section but label it “If Applicable.”)
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4. Cookies & Tracking Technologies
We use Cookies and similar technologies (such as pixels and tags) to:
operate the website
remember preferences
understand performance and usage
measure marketing effectiveness
Types of Cookies We May Use
Essential Cookies (session): required for basic site functionality.
Preference Cookies (persistent): remember settings like form inputs or preferences.
Analytics/Performance Cookies (persistent): help us understand how visitors use the site.
Marketing/Advertising Cookies (persistent): used to measure campaigns and show relevant ads (if enabled).
Your Choices
You can control Cookies through your browser settings (block/delete). If you disable Cookies, parts of the Service may not function properly.
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5. How We Use Your Information
We may use Personal Data and Usage Data to:
Provide and maintain the Service
Respond to messages and requests
Provide newsletters or requested materials
Schedule calls/appointments and communicate about them
Improve our site, services, and content
Monitor site security and prevent fraud/abuse
Measure marketing performance and improve outreach
Comply with legal obligations and enforce agreements
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6. How We Share Your Information
We may share information in the following situations:
A. Service Providers
We may share data with vendors who help us operate the Service (hosting, analytics, email, forms, scheduling). Service Providers are permitted to use your data only to perform services for us.
B. Business Transfers
If we’re involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
C. Legal Requirements
We may disclose information if required by law, subpoena, court order, or to protect rights, safety, and security.
D. With Your Consent
We may share information when you explicitly direct or authorize us to do so.
We do not sell your Personal Data. (Add this line only if accurate for your business.)
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7. Retention of Your Information
We keep Personal Data only as long as necessary for the purposes described in this policy, including:
providing services and support
maintaining business records
complying with legal obligations
resolving disputes
enforcing agreements
Usage Data is typically retained for a shorter period unless needed for security, analytics, or legal compliance.
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8. Data Transfers
Your information may be processed in the United States and in other locations where our Service Providers operate. Data protection laws may differ by jurisdiction. We take reasonable steps to protect your information consistent with this Privacy Policy.
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9. Your Privacy Rights
Depending on where you live, you may have rights to:
request access to your Personal Data
request correction of inaccurate data
request deletion of your data
object to or restrict certain processing
opt out of marketing emails
Email Opt-Out
You can unsubscribe from marketing emails via the link in our emails or by contacting us.
We use commercially reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
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11. Children’s Privacy
The Service is not intended for children under 13, and we do not knowingly collect Personal Data from children under 13.
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12. Third-Party Links
Our Service may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
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13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date. Your continued use of the Service after changes become effective means you accept the revised policy.
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14. Contact Us
If you have questions about this Privacy Policy or your data, contact us: